FAQ

How long does it take for my order to be delivered?

Our delivery time is 4 to a maximum of 6 weeks.

Do you offer custom-made products?

Yes, we offer custom-made pots and columns that perfectly match your specific wishes. Besides our luxurious range of finishes and colors, it is possible to choose your own finish or color. When selecting a custom color or finish, we will provide you a customized proposal based on your specific wishes.

Are the pots lightweight?

Yes, thanks to the material of the pot combined with the unique finish, the pots and columns are much lighter than, for example, ceramic. Many of our models can even be moved by one person.

Are the pots suitable for indoor and outdoor use?

Yes, our pots are suitable for both indoor and outdoor use. On the product page, we indicate whether each product is suitable for indoor and/or outdoor use.

Can your pots and columns be customized to my specific color preferences?

Yes, we can work with you on color and finish to ensure our products perfectly match your preferences and match with your interior. When selecting a custom color or finish, you will receive a customized proposal based on your specific wishes.

How can I place an order for your pots and columns?

You can easily request a form by clicking on the contact form on the product page or the contact page. We will then connect you with the nearest dealer in your area.

How are the pots and columns delivered to my location?

Transport costs are on costs of the buyer and are calculated when you request a proposal from us. It is also possible to pick up the pots yourself at the location of one of our dealers, in which case the transport costs will not be charged.

Can I see and experience the pots and columns on location?

Yes, we warmly invite you to make an appointment at our showroom where you can personally view the pots and columns from Atelier ROA. You are also welcome at the store of one of our trusted dealers.

Where can the pots be placed?

The pots and columns are perfect for your interior, exterior, hotel, restaurant, events, rooftop terrace, yacht, studio, or villa.

Can you also help with the styling of the pot?

Yes, together with our trusted partners, we are happy to help with the styling of our pots and columns. If you prefer that we help you with the styling, we can come to your location to create a customized proposal, including the styling of the pots.

How can I use the pots and columns outdoors?

If you want to use a pot outdoors, please inform your contact person when placing the order. The pot will then be equipped with drainage holes during production.

Upon receiving the pot, it is important not to place the possibly included inner container inside the pot. The inner container is provided in case you ever want to use the pot indoors.

When your pots are in the sun, we recommend turning the pot a quarter turn once a month. This helps to reduce color differences caused by UV radiation.

What do you recommend for filling outdoor pots?

When there is an inner container in the pot, leave it out. The removable inner container is only to be used when the pot is used indoors.

Step 1: Place a layer of root cloth at the bottom of the pot. This has the advantages of preventing hydro grains or soil from being washed out through the drainage holes, reducing weed and root growth, and protecting against insects.

Step 2: Fill 1/5 of the pot with hydro grains for outdoor use.

Step 3: Fill the remaining 4/5 of the pot with potting soil for outdoor use.

Important: Ensure sufficient weight in the pot so that it does not blow over in the wind. This can be done, for example, by placing stones or rocks at the bottom before adding hydro grains.

How can I clean my pots and pillars?

You can easily clean your pots and pillars with water and green soap. Use an (old) toothbrush, a nail brush, or a dish brush for this.

Where should I place my pots and pillars?

Make sure to place your pots and pillars on a flat surface. Ensure that they are in a safe, stable, and responsible location, so they do not tip over or fall from great heights.